Terms and Policy

Order Info

Order Fulfillment

Orders typically ship within 2-5 business days!
Orders placed Friday-Sunday will begin to ship out as of Monday.

Package Safety & Liability

As manufacturers and distributors, we carefully check each ordered item prior to shipping in order to make sure that the item is not damaged. Therefore TURBORGASM is not responsible for items that are damaged in transit.


Taxes & Duties

Customs authorities require that we state the value of your order directly on your package(s).

All applicable customs, import duties, fees, taxes, and any other charges are the customer’s responsibility (even if you refuse any shipments upon delivery).

Currency Conversions

While you can choose your local currency through the Currency Selector at the top of our website, all items are priced and charged in US dollars at checkout.

The bank that has issued your credit card determines the exact exchange rate that you will be charged, but it should match closely with the current rate.

Turborgasm is not responsible for any price differences determined by your bank.


Returns/Exchange

If you are having any issue with the product which you ordered or have any questions, please send us an email to turborgasm@gmail.com and we will do our best to resolve the problem.

Coupon Codes

Discount codes must be applied at time of checkout - You must press "Apply" to see the order total update
We cannot adjust any prices after the order has been submitted
Only one code can be used on a purchase
Coupon codes cannot be applied to previous purchases


Shipping Info

We ship internationally.
Orders usually ship within 2-5 business days after purchase.
The delivery time is subject to destination country. Usually it takes less than 28 days from the shipping date.

Who pays for customs, duties, taxes, & brokerage fees?

Turborgasm ships all international packages 'Delivery Duties Unpaid'. This means that all customs, duties, taxes, and brokerage fees are not charged by Turborgasm and are the responsibility of the customer at the time of delivery. If the customer fails to pay these fees and they are assessed to Turborgasm, the customer's credit card on file will be charged for all fees & late charges associated with the delivered package. If you do not agree to these terms please do not order!

How do I get a shipping quote?

To get a shipping quote follow these steps:

  1. Add product(s) to your shopping cart
  2. View your shopping cart
  3. Your total will be displayed including s/h. Your credit card will not be charged until you decide to continue with the purchase.

PRIVACY POLICY

This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected. This Privacy Policy may change at any time. By using the TURBORGASM.COM website, you accept the terms and conditions outlined in this Privacy Policy and the Terms of Use.

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When purchasing at our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent we collect it and use it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

In case you wish to withdraw your consent, kindly contact us at any time by requiring so.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In addition, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. Therefore if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - Cookies

A cookie is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website’s computers and stored on your computer’s hard drive.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

We are at your disposal for any questions or queries. Feel free to contact our Customer Service at turborgasm@gmail.com

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